Audience with the maestro of luxury hospitality and Managing Director of Chancery Rosewood, MICHAEL BONSOR

2 June 2024

“The competition is high and it’s not hard to find a 5-star luxury hotel in London, so what is it that makes The Rosewood so special?” Just one of the questions we asked Michael Bonsor, Managing Director of Chancery Rosewood which opens its doors in 2025.

Currently, and over the last 10 years Michael has played a pivotal role in opening and positioning the Rosewood London as MD and captain of the ship at one of London’s most revered and luxurious hotels in the city.

With a room full of Foundxrs, we had the pleasure of sitting down with Michael at his hotel for an exclusive Q&A session to really get under the skin and understand what it takes to run and operate a luxury hotel of this calibre in London along with exploring some of the challenging parts of his journey and how he manoeuvred through them, all the way to really understanding the minds and behaviours of guests staying at the hotel.