Terms & Conditions

Foundxrs Club – Payment Terms & Conditions

We reserve the right to change or vary these terms and conditions, and we therefore encourage all our members to visit our website from time to time to ensure that they are aware of the latest version of our terms and conditions. By proceeding to sign up as a member and/or by using our services you signify your agreement to our terms and conditions.

1. Billing Cycle and Membership Subscription Fees

  • Subscription Fees: Subscription fees are billed in advance on an annual basis, depending on your selected subscription plan at the time of registration. All fees are displayed in British Pound Sterling.
  • Billing Date: The billing cycle begins on the day of subscription and recurs on the same date for subsequent billing periods. If the billing date falls on a non-Business day, your payment will be processed on the next Business day. For the purposes of these terms 'Business Day' refers to a day (other than a Saturday, Sunday or public holiday) when clearing banks in the City of London are open for non-automated commercial transactions.
  • Automatic Renewal: Unless cancelled, your subscription will automatically renew at the end of each billing cycle at the then-current rate, and the payment method on file will be charged accordingly. Should you not wish to renew your membership, you shall provide a 30 (thirty) days' notice by sending us formal written notice via an email to hi@foundxrsclub.com.

2. Payment Methods

  • Accepted Methods: We accept payments via credit cards, debit cards and bank transfer. Subscribers must provide and maintain accurate payment information.
  • Payment Failure: If a payment attempt fails, we will retry processing the payment. If the payment remains unresolved after 7 (seven) days, your subscription may be suspended or terminated until the payment issue is resolved.
  • Updating Payment Information: It is the Subscriber’s responsibility to update payment details if there are any changes, such as an expired credit card or a change in billing address. Failure to do so may result in suspension or termination of membership.

3. Cooling-Off Period

  • 14-Day Cooling-Off Period: New subscribers are entitled to a 14-day cooling-off period, during which they may cancel their subscription for a full refund. The cooling-off period begins on the date the subscription is activated. If services are used during this period, we reserve the right to deduct reasonable costs incurred.
  • Net of Handling Fees: All refunds issued within the cooling-off period will be processed net of handling fees, including but not limited to payment processing fees, administrative costs, and costs corresponding to any services used by you.
  • To exercise your right to cancel within this period, please contact us in writing via hi@foundxrsclub.com, and we will process your cancellation promptly.

4. Refunds and Handling Fees

  • Refunds: After the 14-day cooling-off period, no refunds will be provided for any subscription fees already charged. All refunds issued within the cooling-off period will be processed net of handling fees, including but not limited to payment processing fees, administrative costs, and costs corresponding to any services used by you.
  • Net of Handling Fees: Handling fees may apply to any refund transactions and will be deducted from the refund amount. For instance, if third-party payment processors charge us fees for the original transaction, these fees will not be reimbursed to you in the event of a refund. Similarly, if you have used any services during the cooling off period resulting in expenses being incurred by us, such expenses will be deducted from the refund amount.
  • Partial Period Refunds: Refunds are not available for unused portions of a subscription term beyond the cooling-off period, including in cases where a subscription is cancelled mid-term.

5. Subscription Cancellations

  • Member-Initiated Cancellations: You may cancel your subscription at any time by contacting us in writing at hi@foundxrsclub.com. Cancelling your subscription will prevent future charges, but you will retain access to services until the end of the current billing cycle. No prorated refunds will be issued for cancellations outside the cooling-off period.
  • Company-Initiated Terminations: We reserve the right to terminate your subscription at any time for breach of these Terms or misuse of our services. In such cases, refunds will not be issued, and any remaining fees may be due immediately.

6. Price Adjustments

  • Price Changes: We reserve the right to modify the subscription fees for our services. Any changes to fees will be communicated to you at least 30 (thirty) days in advance via email or other notification methods. If you do not agree to the new fees, you may cancel your subscription before the price change takes effect. You may do so by emailing us at hi@foundxrsclub.com.

7. Failed Payments

  • If a payment fails due to insufficient funds, invalid payment details, or any other reason, we will attempt to reprocess the payment. If we are unable to collect payment within 7 (seven) days, we may suspend or terminate your membership.
  • Reinstatement: If your subscription is suspended due to non-payment, access will be reinstated once the outstanding balance is settled.

8. Taxes

  • Taxes: All fees are exclusive of any applicable taxes, including sales, use, value-added (VAT), or other taxes. You are responsible for paying all applicable taxes unless otherwise stated by law. If required, taxes will be calculated and added to the total amount during checkout or billing.

9. Disputes and Chargebacks

  • Dispute Resolution: If you believe there is an error in billing or payment, you must contact us within 30 (thirty) days of the billing date to resolve the dispute. We will review the issue and, if necessary, issue a refund or credit. For any grievances that you have, please contact us at hi@foundxrsclub.com.
  • Chargebacks: Initiating a chargeback or payment dispute without first contacting us may result in the suspension or termination of your subscription. If the chargeback is determined to be unjustified, we reserve the right to recover any associated costs, including chargeback fees and legal fees.

10. Promotions and Discounts

  • Promotions and Discounts: Any promotional offers, discounts, or trial periods provided are subject to specific terms and conditions. Promotions are non-transferable and may be limited to one per subscriber. Upon expiration of a promotional period, your subscription will renew at the regular rate unless cancelled prior to the end of the promotional period.

11. Rescheduling and Event Changes

  • Event Cancellation: In the event that Foundxrs Club reschedules or cancels an event, no cancellation fees will apply, and you will be notified via email.
  • Event Rescheduling: If an event is rescheduled, your RSVP will be automatically transferred to the new date unless you choose to cancel. The cancellation policy will apply in respect of rescheduled events as well.
  • Force Majeure: Foundxrs Club will not be held liable for the cancellation of an event on account of Force Majeure. Force Majeure refers to an event or a combination of events, which, despite reasonable measures cannot be prevented or caused to be prevented, and that adversely affects a Party's ability to fulfil its contractual obligations. Force Majeure includes acts of God, including without limitation, floods, famines, storms, hurricanes, fires (manmade or natural), pandemics and epidemics, strikes, lockdown, Government regulations, sanctions, protests, riots, acts of terrorism and/or civil unrest, speaker's illness, cancellation by a speaker and/or the venue, damage to an event venue, server crashes, loss of data, industrial strikes and/or any other analogous event.

12. 72- Hour Cancellation Policy:

  • 72-Hour Cancellation Policy: In the event that you do not adhere to the 72-hour cancellation policy you will be charged a fee of £50 + VAT. The fee may differ depending on the event.
  • Invoicing: The no-show/ late cancellation fee will be invoiced within 5 business days following the missed event or late cancellation.
  • Fee Dispute: If you believe you have been charged incorrectly or have extenuating circumstances (e.g., medical emergencies), you may contact hi@foundxrsclub.com within 5 business days of receiving the invoice to request a review of your fee.
  • Membership suspension: We reserve the right to temporarily suspend your subscription until any outstanding amounts on your account are settled.

13. Security of Payment Information

  • We take the security of your payment information seriously. All payment transactions are encrypted and processed by a third-party payment processor. We do not store credit card or other payment information directly on our servers. For more details, please refer to our Privacy Policy.

14. Amendments to Payment Terms

  • We may update these Terms periodically. Any changes will be communicated to you at least 30 (thirty) days prior to implementation. Continued use of the services following such changes constitutes acceptance of the updated Terms. You may cancel your subscription if you do not agree with the updated Terms.

15. Contractual Relationship

These terms and conditions establish a contractual relationship between us and our members. By continuing to subscribe to our membership, you agree to be bound by these terms and conditions, which constitute a contractual relationship but are not to be construed to create a partnership or joint venture or agency relationship between the parties. Neither party shall have the right to act on behalf of the other, except as expressly set forth in this Agreement.

16. Governing Law

These terms and conditions shall be governed by the Laws of England and Wales.

17. Dispute Resolution

If you have a complaint or grievance, please let us know about it by contacting us at hi@foundxrsclub.com. We prioritise our members' interests and will try our best to resolve any grievances that you have against us. In the unlikely event we fail to resolve a dispute or grievance each of us may have against the other, by amicable settlement, we shall submit the dispute to mediation, whereby a sole mediator shall be appointed by the parties. The mediator shall be a neutral person with no ties to either party and shall have an experience of at-least 12 months in resolving commercial disputes in England and Wales. Mediation costs shall be shared equally by the parties. Should mediation fail, the parties shall submit the dispute to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions or concerns regarding these Payment Terms and Conditions, please contact us at: hi@foundxrsclub.com

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